7-Day Return and Full Value Exchange Policy

At Loopshop, your satisfaction is our priority. We offer a hassle-free 7-day return and full value exchange policy to ensure you’re completely happy with your purchase.

Eligibility:

• You have 7 days from the date of delivery to initiate a return or exchange.
• Items must be returned in new, unused condition, with original packaging and all accessories.
• Proof of purchase (order confirmation or invoice) is required.
• Certain items may be excluded from this policy [list any exceptions, such as special orders, etc.].

Return/Exchange Process:

1. Contact Us: Notify us within 7 days of delivery at [Phone Number] or [Email Address] with your order details and reason for return/exchange.
2. Return Authorization: We’ll provide a Return Authorization (RA) number and shipping instructions.
3. Packaging: Securely package the item with all original components and the RA number clearly marked on the package.
4. Shipping: Ship the item back to us at the designated address. We recommend using a trackable and insured shipping method. [Specify who is responsible for return shipping costs.]

Full Value Exchange:

• For exchanges, choose a replacement item of equal or lesser value. We will process the exchange upon receiving the returned item. If the new item is of lesser value, the difference will be [specify how the difference will be handled – e.g., refunded, store credit].
• If you wish to exchange for a higher-priced item, you will be responsible for paying the difference.

Refunds:

• Refunds are only issued if an exchange is not desired or if the returned item is unavailable.
• Refunds will be processed to your original payment method within [Number] business days of receiving the returned item.

Damaged or Defective Items:

• Contact us immediately if you receive a damaged or defective item. We will arrange for a replacement or full refund and cover all shipping costs.