Welcome to Loopshop! Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website www.loopshop.com.bd and related services.
1. Information We Collect
1.1 Personal Information
We collect the following personal details when you register, place an order, or contact us:
- Name, phone number, email, and address
- Billing and shipping details
- Payment information (processed securely by third-party payment providers like SSLCommerz, bKash, Nagad, etc.)
1.2 Non-Personal Information
We also collect data automatically through cookies and analytics tools:
- Device and browser type
- IP address and location
- Browsing activity on Loopshop
2. How We Use Your Information
We use your data to:
✅ Process and deliver orders
✅ Provide customer support
✅ Improve website performance
✅ Prevent fraud and ensure security
✅ Send promotional emails (if opted-in)
3. Sharing of Information
We do not sell your personal data. However, we may share information with:
- Courier partners (eCourier, Pathao, RedX, etc.) for deliveries
- Payment providers (SSLCommerz, bKash, Nagad, etc.) for secure transactions
- Marketing & analytics services (Google, Facebook, etc.) for website optimization
- Legal authorities if required by law
4. Data Security
🔒 We implement strict security measures to protect your data. However, no system is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
You have the right to:
- Access, update, or delete your personal data
- Opt-out of marketing emails anytime
- Request a copy of your stored data
6. Cookies & Tracking
Loopshop uses cookies to improve your shopping experience. You can disable cookies in your browser settings, but some features may not work properly.
7. Data Retention
We retain your information only as long as necessary for legal and operational purposes.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy policies.
9. Changes to this Policy
We may update this Privacy Policy occasionally. Any changes will be posted on this page.
10. Contact Us
For questions or concerns, reach out to us:
📧 Email: privacy@loopshop.com.bd